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Visit pickerspay.com and click "Become a Vendor." You'll be guided through a short setup flow — no hardware, no app download required. Everything runs in your mobile browser.

No. You can start selling right away without connecting a bank account. Funds are held securely in your Stripe account until you're ready to connect your bank and initiate a payout.

No monthly fees, no subscriptions, no setup costs. PickersPay charges a small platform fee only on successful transactions — about 1¢ per dollar. You pay nothing until you make a sale.

Just a smartphone and an email address. PickersPay works directly in your mobile browser — no app store, no downloads, no card reader, no terminal.

PickersPay is currently available in the United States. Payment processing is powered by Stripe, which requires a US-based bank account for payouts.

Payments are processed through Stripe and deposited directly into your connected bank account. Once you connect your bank in the vendor dashboard, Stripe handles the payout schedule automatically.

Standard Stripe payout timing applies — typically 2 business days after a transaction is completed, depending on your bank and Stripe account status. New accounts may have a slightly longer initial hold period.

Yes. You can accept payments immediately. Funds accumulate in your Stripe balance and are released once you connect your bank account. There is no time limit on connecting your bank.

No. PickersPay is a software platform, not a payment processor or money transmitter. We do not receive, hold, or transmit funds. All funds flow directly between your customer and your Stripe account.

PickersPay charges approximately 1% per successful sale (about 1¢ per dollar). Standard Stripe processing fees also apply. There are no monthly fees, no setup fees, and no cancellation fees.

Refunds are managed directly from your Stripe dashboard. Log in to your Stripe account, find the transaction, and issue a full or partial refund from there. PickersPay does not process refunds on your behalf.

Yes. PickersPay's platform fee is returned to you when a refund is issued, in accordance with Stripe's refund policy. Note that Stripe's standard processing fees are non-refundable.

Disputes (chargebacks) are handled directly through Stripe. You are the merchant of record for all transactions, so you'll manage disputes via your Stripe dashboard. PickersPay has no control over chargeback outcomes.

Yes. Stripe supports both full and partial refunds. Log in to your Stripe dashboard, locate the transaction, and choose the refund amount.

The QR fallback is PickersPay's core signal-resilience feature. When your cellular signal is weak or unreliable, customers can scan your QR code and complete checkout on their own device using their own carrier. This means a dropped connection on your end doesn't kill the sale.

Yes. The QR flow is not an offline or deferred payment. When a customer scans your QR code, they complete a live Stripe transaction on their device in real time. The payment is authorized and confirmed before they walk away.

Your QR code is static and can be displayed even without an active connection — printed, saved as a screenshot, or shown from a cached page. The customer's device handles the live transaction.

Once the customer completes checkout, you'll receive a confirmation notification on your vendor dashboard (when your connection is restored, if it was interrupted). You can also verify any transaction in your Stripe dashboard at any time.

If neither device has connectivity, the transaction cannot be completed in real time. PickersPay does not support deferred or offline-stored transactions — this is intentional to protect you from unverified payments and delayed declines.

Make sure the QR code is displayed at a reasonable size and is not obscured or distorted. Ask the customer to use their default camera app rather than a third-party scanner. If the issue persists, try refreshing your vendor dashboard to regenerate the code.

Pending status is normal immediately after a transaction — Stripe typically settles payments within minutes. If a payment remains pending for more than a few hours, check your Stripe dashboard for any alerts or verification steps required on your account.

Try clearing your browser cache and cookies, then reload the page. If you've forgotten your password, use the password reset option on the login screen. If you're still locked out, email support@pickerspay.com with your registered email address.

Tap-to-pay requires an active internet connection at the time of the transaction. If your signal is weak, switch to the QR fallback flow — your customer can complete checkout on their device. Make sure your browser is up to date and that you've granted the necessary permissions.

Transactions may take a few moments to appear after completion. Refresh your dashboard and check your Stripe account directly for the most up-to-date transaction history. If a transaction is missing after 30 minutes, contact support@pickerspay.com with the approximate time and amount.

You can request account deletion in either of the following ways:

1. Open the app and select the Delete Account option. Once you confirm your request, it will be sent to our admin team for processing.

2. Alternatively, email us at support@pickerspay.com from your registered email address. We will process your deletion request within 7 working days and confirm once complete.

Please note: this applies to your in-app vendor account only — web-based records are not covered by this process.